
Our Service Team prides ourselves in being fast, efficient and friendly. They understand that you're in a hurry, and that auto maintenance only throws a wrench into your busy life. They work fast and hard to get the job done, and offer the care to ensure your car gets the best service possible. This is why more BMW owners in Southern California choose to service and repair their BMWs from Shelly BMW.
To Schedule a Service Appointment, Call 800.577.6067 or Click Here for the Online Service Appointment System.
Service General Line: 714-249.2311
Service Hours:
Monday - Friday: 7:00 am - 7:00 pm
Saturday: 8:00 am - 5:00 pm
Sunday: closed
Meet our Service Department Team
Steve Usary - Service Director
714-249-2301 - SteveU@shellybmw.com
Luis Perez - Shop Foreman
714-249-2315 - LuisP@shellybmw.com
Sean Sanford - Shop Foreman
714-249-2329 SeanS@shellybmw.com
Service Advisors
Kayla Takano - Service Advisor
714-249-2322 - KaylaT@shellybmw.com
Fluent in Vietnamese, Japanese and Chinese
Xochilt Mazzella - Service Advisor
714-249-2321 - XochiltM@shellybmw.com
Fluent in Spanish
Eric Lopez - Service Advisor
714-249-2328 - EricL@shellybmw.com
Fluent in Spanish
Arvin Mani - Service Advisor
714-249-2326 - ArvinM@shellybmw.com
Henry Truong- Service Advisor
714-249-2327 - HenryT@shellybmw.com
Fluent in Vietnamese
Mark Caudillo - Service Advisor
714-249-2318 - MarkC@shellybmw.com
Fluent in Spanish
We will make our best efforts that posted prices are always accurate however, we are not responsible for any typographical or other errors that may appear on the site. If the posted price for a vehicle or service is incorrect due to a typographical or other error, such as data transmission, etc., this Dealership or Pixel Motion, Inc. are only responsible for the correct price, which will be provided as soon as we are made aware of such error(s). Ultimately, it is your responsibility to ensure that the information is 100% accurate with the Dealer.
Posted vehicle images and descriptions on our website is representative to what is provided by our suppliers. Please note that the actual vehicle may slightly differ from its specifications and/or images. The Dealership is not responsible for any typographical, pricing, product specifications, advertising or shipping errors. Advertised prices and availability are subject to change without notice.
In the event a vehicle is posted at an incorrect price due to these errors, or if an error in pricing was received from our suppliers, the Dealership reserves the right to refuse and/or cancel these orders.
We will make our best efforts that posted prices are always accurate however, we are not responsible for any typographical or other errors that may appear on the site. If the posted price for a vehicle or service is incorrect due to a typographical or other error, such as data transmission, etc., this Dealership or Pixel Motion, Inc. are only responsible for the correct price, which will be provided as soon as we are made aware of such error(s). Ultimately, it is your responsibility to ensure that the information is 100% accurate with the Dealer.
Posted vehicle images and descriptions on our website is representative to what is provided by our suppliers. Please note that the actual vehicle may slightly differ from its specifications and/or images. The Dealership is not responsible for any typographical, pricing, product specifications, advertising or shipping errors. Advertised prices and availability are subject to change without notice.
In the event a vehicle is posted at an incorrect price due to these errors, or if an error in pricing was received from our suppliers, the Dealership reserves the right to refuse and/or cancel these orders.