Service Staff

Our Service Team prides ourselves in being fast, efficient and friendly. They understand that you're in a hurry, and that auto maintenance only throws a wrench into your busy life. They work fast and hard to get the job done, and offer the care to ensure your car gets the best service possible. This is why more BMW owners in Southern California choose to service and repair their BMWs from Shelly BMW.

To Schedule a Service Appointment, Call 800.577.6067 or Click Here for the Online Service Appointment System.

Service General Line: 714-249-2311

Service Hours:
Monday - Friday: 7:00 am - 7:00 pm
Saturday: 8:00 am - 5:00 pm
Sunday: closed

Meet our Service Department Team

Steve Usary - Service Director
714-249-2301 - SteveU@shellybmw.com

Luis Perez - Sr. Shop Foreman
714-249-2315 - LuisP@shellybmw.com

Joe Grijalva - Shop Foreman
714-249-2329 - joseg@shellybmw.com

Service Client Advisors

Fred Thornton - Service Client Advisor
714-249-2320 - FredT@shellybmw.com

Eliezer Corona - Service Client Advisor
714-249-2328 - EliezerC@shellybmw.com
Fluent in Spanish

Mark Caudillo - Service Client Advisor
714-249-2318 - MarkC@shellybmw.com
Fluent in Spanish

Paul Brewer - Service Client Advisor
714-249-2327 - paulb@shellybmw.com

Vatche Khedesian - Service Client Advisor
714-249-2324 - vatcheK@shellybmw.com
Fluent in Armenian

Henry Diaz - Service Client Advisor
714-249-2321 - HenryD@shellybmw.com
Fluent in Spanish

Dan Gonzales - Service Client Advisor
714-246-2326 - Danielg@shellybmw.com

Shelly BMW

6750 Auto Center Drive
Buena Park, CA 90621

New Car Sales: 800-696-3926
Pre-Owned Sales: 888-247-3890
Schedule Service: 800-577-6067
Service: 888-270-6271
Parts: 888-706-7492

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Click here to vist our online parts store.

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All advertised prices exclude government fees and taxes, any finance charges, dealer document preparation charges, and emissions testing charges. We will make our best efforts that posted prices are always accurate however, we are not responsible for any typographical or other errors that may appear on the site. If the posted price for a vehicle or service is incorrect due to a typographical or other error, such as data transmission, etc., this Dealership or Pixel Motion, Inc. are only responsible for the correct price, which will be provided as soon as we are made aware of such error(s). Ultimately, it is your responsibility to ensure that the information is 100% accurate with the Dealer.

Posted vehicle images and descriptions on our website is representative to what is provided by our suppliers. Please note that the actual vehicle may slightly differ from its specifications and/or images. The Dealership is not responsible for any typographical, pricing, product specifications, advertising or shipping errors. Advertised prices and availability are subject to change without notice.

In the event a vehicle is posted at an incorrect price due to these errors, or if an error in pricing was received from our suppliers, the Dealership reserves the right to refuse and/or cancel these orders.

 

We will make our best efforts that posted prices are always accurate however, we are not responsible for any typographical or other errors that may appear on the site. If the posted price for a vehicle or service is incorrect due to a typographical or other error, such as data transmission, etc., this Dealership or Pixel Motion, Inc. are only responsible for the correct price, which will be provided as soon as we are made aware of such error(s). Ultimately, it is your responsibility to ensure that the information is 100% accurate with the Dealer.

Posted vehicle images and descriptions on our website is representative to what is provided by our suppliers. Please note that the actual vehicle may slightly differ from its specifications and/or images. The Dealership is not responsible for any typographical, pricing, product specifications, advertising or shipping errors. Advertised prices and availability are subject to change without notice.

In the event a vehicle is posted at an incorrect price due to these errors, or if an error in pricing was received from our suppliers, the Dealership reserves the right to refuse and/or cancel these orders.